Art By Mejdal
Terms and Conditions
When purchasing at artbymejdal.com you automatically accept the terms and conditions stipulated below. We recommend that you read the terms through carefully before purchasing.
We accept following cards:
All prices are stated in Euro and includes 25% VAT.
In order to purchase products at artbymejdal.com you must fill in your personal information and payment information. Payments are made in the Online Store via a secure connection between artbymejdal.com and Freepay. Payments are processed by Freepay in accordance with an agreement with Art By Mejdal. Payments will not be taken from your account until items are shipped.
We ship to adresses inside the EU (for customers outside the EU we refer to our Redbubble store, they ship from the US, UK and Australia).
The delivery guidelines below are approximations and not a guarantee of delivery within the stated time.
Europe: 5-10 working days
When you place an order without track & trace Art By Mejdal declines all responsibility.
All goods are sent from Denmark. We ship inside the EU. Relevant freight charges will appear from the order confirmation before you pay.
We carefully pack goods in protective boxes and tubes to secure that products will arrive in perfect condition. However, if the content is damaged upon receipt, please report this to us (email@example.com) immediately, or at the latest 2 days after receipt.
CUSTOMS DUTY AND VAT
Please note, that your country may charge you for domestic VAT and taxes, in which case the carrier will contact you. It is your own responsibility to pay for the added additional costs.
Unfortunately I’m not able to guarantee that the colours on the product you receive is exactly similar to those you have seen on your screen. Colours may vary from one IT-device to another.
RETURN & EXCHANGES
According to the Danish law the customer have 14 days to regret their buyings. The 14 days starts from the day you buy the product.
If you wish to return your order, please contact us by email with your order number and the reason for returning. Please contact us at firstname.lastname@example.org before sending back the goods, and we will provide you with directions for return. Please note that expense for the return shipment is paid by you.
The product must be returned unused and in the same condition as they were upon receipt, in the same packaging or a similar protective box. Returns and exchanges happens at your own risk and expense and is to be handled by you. You have 14 days to return the goods.
Please allow 2-3 weeks from the time the item has been sent back to us, for all returns to be receipted and refunds to be issued. Remember to keep your post office receipt as a documentation that the goods have been sent.
You may not cancel an order by not wanting to receive items or you fail to collect items from a post office etc.
COMPLAINTS ABOUT ITEMS
Please check items you receive for any errors or defects. If you receive a defective or incorrect item, please contact Art By Mejdal at email@example.com as soon as possible after noticing that your item is defective or incorrect. You must raise a complaint within a ‘reasonable period’ after discovering that your item is defective.
All communication between our payment system and the cardholder is made through an encrypted SSL-line (Secure Socket Layer). Only the payment provider Freerpay has access to your data. It is not possible neither for Art By Mejdal nor any other unauthorized entity to see or read data, which is exchanged in connection with the purchase.
At Art By Mejdal your personal contact information is 100% confidential. I will not supply third parties with information regarding you, unless it is necessary when shipping your goods. I will not sell information regarding your person, credit card, address or email. Any dispute between my company and my costumer are regulated by Danish law.
If you have any further questions, please contact us at firstname.lastname@example.org.